A specialist Microsoft partner alongside your existing IT provider
If you already have an MSP or internal team, Oxana adds the Microsoft specialist depth they cannot deliver alone, with a clear division of responsibilities and one accountable escalation path. Better together, without overlap.
Generalist support is not enough for Microsoft now.
Most businesses already have an IT provider they trust for the day to day. What that provider usually cannot do is deliver Microsoft Copilot, Intune, Defender, Business Central, or Power Platform at depth.
An IT provider partnership brings Oxana in as the Microsoft specialist, alongside your existing provider, with a clear division of responsibilities and one accountable escalation path. You keep what works. You add what you are missing.
Where this fits
- You have an MSP or internal team but need Microsoft specialist depth
- Copilot, Intune, or Business Central projects keep stalling
- Two providers keep pointing at each other when things escalate
- You want a clear line between generalist support and specialist delivery
- You are an MSP looking for a Microsoft partner to deliver for your clients
How the partnership works
Six ways Oxana partners with your existing provider or internal team, without overlapping the work.
Specialist Microsoft Depth
Copilot, Intune, Defender, Entra ID, Business Central, and Power Platform expertise your generalist provider cannot deliver in house.
Clear Division of Responsibilities
A simple RACI that spells out who owns what, so nothing falls between two providers and nothing is delivered twice.
Vendor and Licensing Coordination
We coordinate with your existing provider on licensing, tenants, DNS, and third party vendors so you are not the one relaying messages.
Single Accountable Escalation
When something escalates, you get one accountable path to a senior Oxana engineer, not a ticket queue and a game of vendor ping pong.
White Label Depth for MSPs
For MSPs and IT providers, Oxana acts as your Microsoft specialist bench, delivering projects for your clients under your brand.
Joint Delivery and Co-Management
Project delivery and co-management models where Oxana and your existing provider share the work without overlapping the work.
Frequently Asked Questions
What is an IT provider partnership?
An IT provider partnership is a co-managed model where Oxana works alongside your existing IT provider or MSP, adding the specialist Microsoft depth they cannot deliver alone. We agree a clear division of responsibilities up front, so you keep your existing provider for what they do well and gain Oxana for Copilot, Intune, Business Central, Power Platform, and security.
Will Oxana replace our current IT provider?
Not usually. Most IT provider partnerships run alongside your existing provider. If you would rather consolidate, Oxana also offers fully managed IT services, but the partnership model is designed for organisations that want to keep their current provider and add specialist depth.
Can Oxana work as a white label Microsoft partner for our MSP?
Yes. Oxana acts as the Microsoft specialist bench for other MSPs and IT providers, delivering Copilot, Intune, Business Central, and Power Platform projects for your clients under your brand, with clean handover and shared documentation.
How do you avoid overlapping with our existing provider?
We start with a simple RACI that defines who owns each area. Oxana takes the Microsoft specialist work; your existing provider keeps the areas they already own. The division is documented and reviewed, so nothing is delivered twice and nothing is missed.
Add specialist depth without starting over
Keep your existing provider for what they do well and bring Oxana in for the Microsoft work. Let's agree the line.
Start the conversation