What managed IT services does Oxana provide?

Oxana provides managed IT services including proactive monitoring, helpdesk support, cybersecurity, cloud management for Microsoft 365 and Azure, device lifecycle management, and IT strategy. Everything is delivered under a fixed monthly agreement by certified Microsoft engineers.

How much do managed IT services cost in Australia?

Pricing depends on the number of users, the platforms you run and the level of support you need. Oxana offers per user and per device plans with a fixed monthly fee, so there are no surprise bills. Book a free assessment for a written quote.

What is the difference between managed IT and co-managed IT?

Fully managed IT means Oxana runs your IT end to end. Co-managed IT means Oxana works alongside your internal IT person or team, filling the gaps in coverage, specialist skills or after hours support. Most clients move between the two as they grow.

Is Oxana a Microsoft partner?

Yes, Oxana is a certified Microsoft Cloud Solutions Partner delivering Business Central, Microsoft 365, Power Platform, and Copilot AI solutions to Australian businesses with proven expertise and support.

What is Dynamics 365 Business Central and who is it for?

Dynamics 365 Business Central is an all-in-one business management solution from Microsoft that combines financial management, sales, purchasing, inventory, and operations. It is designed for small to medium Australian businesses that have outgrown basic accounting software like MYOB or Xero and need a connected ERP system.

What is SMB1001 cybersecurity certification?

SMB1001 is an Australian cybersecurity standard designed specifically for small and medium businesses. It provides a tiered framework for improving cyber security maturity. Oxana is a Gold certified SMB1001 partner and offers gap assessment, remediation, and certification support.

What is the Essential Eight and does Oxana help with compliance?

The Essential Eight is a set of baseline mitigation strategies published by the Australian Signals Directorate to protect organisations against cyber threats. Oxana offers Essential Eight compliance services including assessment, implementation, and ongoing monitoring.

Does Oxana provide AI implementation services?

Yes, Oxana provides AI readiness assessments, Microsoft Copilot adoption services, custom AI agent development, and AI-driven website development. Oxana helps Australian businesses identify high ROI AI use cases and deploy practical AI solutions that deliver measurable results.

Does Oxana support businesses using AI tools like Claude and ChatGPT?

Yes, as a technology partner, Oxana supports clients who use leading AI tools including Anthropic Claude, ChatGPT, and Perplexity, and helps organisations adopt AI securely across their operations.

What areas does Oxana service?

Oxana provides managed IT services across Sydney, Melbourne, Brisbane, and throughout Australia, with local engineers and remote support available nationwide.

How do I contact Oxana?

You can contact Oxana by calling +61 2 7257 6210, emailing info@oxana.com.au, or through the contact form at oxana.com.au/contact. Oxana is based at Level 20, 201 Sussex Street, Darling Park Tower 2, Sydney NSW 2000.

All case studies

Manufacturing and DistributionSydneyConfidential (Sydney based distributor)

From Spreadsheet Chaos to a Single Source of Truth: A Sydney Distributor's ERP Journey

A Sydney based manufacturing distributor replaced fragmented spreadsheets and Xero with Dynamics 365 Business Central, unifying inventory, finance, and reporting across two entities.

From 5 days to 1

Monthly close

Consolidation now runs automatically within Business Central

98%+

Inventory accuracy

Real time stock levels replaced manual spreadsheet counts

Real time

Reporting

Leadership dashboards replaced end of month spreadsheet packs

The Challenge

The business had outgrown Xero and was running operations on a patchwork of spreadsheets. Inventory was tracked manually, multi entity consolidation took days each month, and leadership could not trust the numbers long enough to make decisions.

Starting Environment

Xero for general ledger, with inventory managed in Excel, sales tracked in a separate CRM, and monthly consolidation performed by hand across two trading entities. No real time reporting and no single source of truth.

The Solution

Oxana implemented Dynamics 365 Business Central across both entities, migrating historical data from Xero and Excel. We configured inventory, sales, purchasing, and financial reporting in a single system, and trained the finance and operations teams over a structured six week rollout.

Oxana Capabilities

ERP ImplementationData MigrationBusiness CentralReporting and Analytics

"We finally trust our numbers. The monthly close used to be a five day fire drill, and now it is a non event."

Chief Financial Officer, Sydney based distributor

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